Wipro, a global leader in innovation and workplace culture, has released an exciting new job opening for the role of Service Desk Analyst in Hyderabad. If you have the right skills and are passionate about working in a high-performing environment, this is your chance.

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Table of Contents :

Wipro is one of the top organizations known for its dynamic work culture, employee-friendly policies, and commitment to excellence. Working with Wipro provides an excellent opportunity to grow professionally in a competitive and innovative environment.

Why Wipro?

• Global work exposure
• Industry-leading technologies
• Employee-friendly benefits
• Fast-track career growth

Job Role :

Wipro is currently hiring for the role of Service Desk Analyst . This position is ideal for candidates who are enthusiastic, detail-oriented, and eager to contribute to impactful projects.

Job Responsibilities May Include:

1. Respond to queries from all calls, portal, emails, chats from the client
2. Become familiar with each client and their respective applications/ processes
3. Learn fundamental operations of commonly-used software, hardware and other equipment
4. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
5. Ensure that the scorecard is maintained as per SOW with respect to TAT, SLA & hits
6. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

Salary Package :

The salary for this position is Min 4.5 LPA, which is competitive and aligned with current industry standards. Additional performance bonuses and benefits may also be included depending on company policies.

Note: Salary may vary based on experience, skill level, and interview performance.

Experience :

Candidates with no experience are eligible to apply. Both freshers and experienced professionals can find exciting opportunities based on the job role.

Ideal For:

• Freshers looking for their first break in a reputed company
• Experienced professionals aiming to switch to a high-growth organization
• Candidates willing to work in challenging roles with learning potential

Job Location : 

The role is based in Hyderabad, a hub for various leading MNCs and tech companies. Some roles may allow remote or hybrid work based on the job profile and company guidelines.

Application Type :

The application process is online based. Interested candidates are encouraged to apply via the link provided below or official careers page.

Things to Keep Ready Before Applying:

• Updated resume (in PDF format)
• Valid email ID and phone number
• Academic and experience documents
• Government-issued ID proof (for walk-in interviews)

Official Application Link – Click Here (Apply Now)

Benefits of Working in MNCs/Corporate Companies:

• Attractive salary with annual increments
• Full health insurance (self + dependents)
• Flexible work hours / remote options
• Paid vacation and public holidays
• Employee wellness and mental health programs
• Performance bonuses & appreciation awards
• Learning and certification reimbursement
• Transparent career progression and role clarity
• Company-sponsored events and team outings
• Opportunity to work with global clients

Note : These benefits are standard in most reputed corporate companies, making them a dream workplace for many professionals.

How to Apply for the Job

Follow these steps to apply for this exciting opportunity:

1. Visit the Official Website / Apply Link
   Go to the official career portal or the application link provided above.
2. Create / Log In to Your Account
   If you’re a new user, register with your email ID. Existing users can log in using their credentials.
3. Fill in Your Details
   Complete the application form carefully with your personal, academic, and professional details.
4. Upload Resume and Documents
   Attach your latest resume and any required documents (certificates, ID proof, etc.).
5. Submit the Application
   Review all details and submit the application form. You may receive an email confirmation.
6. Keep Checking Your Email
   Shortlisted candidates will be contacted via email or phone for further steps (test/interview).

Official Application Link – Click Here (Apply Now)

Top Tips for Job Seekers

• Keep your resume updated with the latest skills and certifications
• Use relevant keywords from job descriptions to improve visibility
• Practice aptitude, reasoning, and interview questions daily
• Freshers: Highlight internships, online courses, and major college projects
• Double-check your email ID, phone number, and resume details
• Apply only via official company websites or trusted job portals
• Create a professional email ID using your full name (avoid nicknames)
• Subscribe to verified job alerts to stay informed
• Research the company and role before attending any interview
• Dress professionally and arrive on time for interviews
• Prepare smart questions to ask the interviewer

Frequently Asked Questions (FAQs):

Q: Is this a permanent job?
Yes, most roles in top MNCs are full-time and permanent with probation periods.

Q: Do I need experience to apply?
Freshers can apply unless experience is clearly required for the role.

Q: Can I apply from any location?
Yes, unless the job specifically mentions location-based eligibility.

Q: How can I trust this job opening?
We only post verified updates and official links. Always cross-check on the official company website before applying.

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